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Sprinklr AI Agents
Sprinklr Copilot
AI+ Studio

Autonomous AI Driving Seamless Customer Resolution.

Sprinklr AI Agents

Sprinklr AI Agents are enterprise-grade, AI-powered virtual agents that deliver intelligent, scalable support across voice and digital channels, enabling faster resolutions and enhanced customer experiences.

Key Features

Discover

Auto-generate tasks and workflows from historical cases Uncover automation opportunities by mining historical cases, and automatically generate high-impact tasks so your AI Agents hit the ground running.

Build

Configure AI Agents and shape their behaviour. Equip AI Agents with additional tasks, embed business context and knowledge, and define clear guardrails to ensure they act exactly as intended in every scenario.

Eavulate

Continuously evaluate and improve performance. Test your AI Agent’s performance through simulated conversations or live case replays. Identify prompt weaknesses, knowledge gaps, or instruction deviations, then refine content and workflows to achieve peak performance.
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